Terms & Conditions

American Eastern Traders Inc, Inc



IMPORTANT NOTE: All customers must read & understand the following terms & conditions as these will be strictly applied to every order & transaction.

American Eastern Traders Inc is a wholesale distributor company selling to legitimate businesses with a Tax ID number. (Dealer Direct).

PRICES: All prices are wholesale; FOB our warehouse in New Jersey, unless otherwise indicated. Any and all MAP (Minimum Advertised Price) Policies maintained by AET Inc. and or its suppliers will be upheld.  Prices are subject to change without notice.

ORDER MINIMUMS: There is no minimum as long as customer is willing to pay thefreight charges.   Back orders are kept for 30 days and customer is contacted prior to it being shipped. Order online, Fax or e-mail your orders for faster processing.

TERMS: New accounts are requested to use a credit card for their first order. We accept VISA, M/C, DISCOVER and AMEX. This enables us to ship your order without waiting for credit verification. Please provide your account number, expiration date, name of cardholder and card holder’s signature. Your credit card will not be charged until your order is shipped.  If your credit card is declined, the order will not be shipped.  It is the cardholder’s responsibility to ensure that the credit card is valid.  See credit card authorization form.

Net 30 days granted upon approval of credit. To establish credit, you must submit a credit application consisting of a minimum of three references and bank information. Allow 2 weeks to process. See credit card authorization form.

We do not ship COD, M/O or Cashier’s Check.  We ship via USPS, UPS, FedEx unless otherwise advised by customer in writing. A $20 per month late fee for overdue payments and a $50 check return fee for insufficient funds will be added to the total due.

CANCELLATION POLICY: Any cancellation of orders must be advised prior to ship date!

DAMAGES/RETURN POLICY: Please inspect all shipments and merchandise, and check for discrepancies and damage upon arrival of your shipment.  Any issues must be reported within 7 business days.

The carrier has responsibility to deliver the product to you in good condition. If your order arrives with obvious damage to the cartons, please note it on the freight bill or refuse the box if it is severely damaged. Claims for concealed damage must be reported within 10 days to customer service at American Eastern Traders Inc Save boxes for carrier inspection. ADVISE YOUR STAFF ACCORDINGLY!

CUSTOMER SERVICE IS HERE TO HELP YOU. Should you receive any product that is defective, or incorrect, please contact us, and we will be happy to replace it for you. Prior approval and a return authorization number are needed before any merchandise is returned to American Eastern Traders Inc. No credit will be issued for unauthorized return. Returned merchandise must be in original packing & saleable condition. Freight is not refundable.

REFUSED SHIPMENTS: All returned packages by carriers due to ordering error or unclaimed by customer, will be subject to 20% restocking fee & freight payable on next order. If customer refuses to pay this, all future shipping will be prepaid only.

CHANGE OF ADDRESS OR OWNERSHIP: Advise us promptly of your new address if you moved or new ownership if you intend to sell your business.  New owners must re-qualify their credit worthiness, for established payment terms.

DISCLAIMER:  All products on the AET Inc web site are intended and sold for aftermarket use only. Our part numbers and corresponding printed matter are not intended to imply that any of these parts are Harley-Davidson® original equipment or endorsed by Harley-Davidson® Inc.  All parts listed on the web site are from independent aftermarket sources. Even though these products have brand names inserted, they are intended for brand identification only. They are aftermarket products and are not necessarily endorsed or recommended by any motorcycle manufacturer. None of the parts illustrated were manufactured by the original equipment manufacturer or under their supervision or control. All other brand names or trademarks or registered trademarks used in this catalog are the property of their respective holders.